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Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of Casino Middlesbrough (the "Platform" or "Service"), a platform for online entertainment, gaming, and related services offered by Casino Middlesbrough Limited ("We," "Us," or "Our"). By registering an account with Us, accessing Our Platform, or using any Service, You agree to be bound by these Terms. If you do not understand or cannot agree to these Terms, please refrain from using the Platform.

Acceptance of the Terms

By registering for an account on Casino Middlesbrough and/or by continuing to access and use the Services provided by Us after We have posted changes to these Terms and Conditions, You signify Your agreement to be bound by such modified terms. 

Eligibility Requirements

To use Our Platform and Services, you must meet certain eligibility requirements:

  1. Be at least 18 years old (or the minimum age required in your jurisdiction).
  2. Provide accurate information about yourself when registering for an account.
  3. Not be prohibited from using or accessing Our Service under applicable law.

Minimum Age Requirements

Casino Middlesbrough requires users to be at least 18 years old, unless otherwise specified by local laws and regulations in Your country of residence.

Geographic Restrictions

Access to the Platform is restricted to users who are physically located within countries where We have a valid license or authorization to operate. You acknowledge that access may not be available due to restrictions on Our behalf.

Account Registration Rules

When registering an account with Us:

  1. Provide accurate and complete personal data.
  2. Choose strong, secure passwords and keep them confidential.
  3. Comply with all applicable laws and regulations when using Our Services.

One-Account-Per-User Policy

Only one account can be created per individual. Any attempts to create multiple accounts will result in the closure of any duplicate or unnecessary accounts and may lead to further consequences as deemed necessary by Us.

Identity Verification and KYC

When registering an account with Us, You may be required to provide identification documents for verification purposes. This is done to prevent unauthorized access to Our Services and ensure that all transactions comply with regulatory requirements.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your personal data held within Your Casino Middlesbrough account at all times. If any inaccuracies arise, please notify Us promptly so we can update our records accordingly.

    Login Credentials and Password Protection

    You are responsible for maintaining secure login details, including usernames, passwords, or other authentication methods provided by Us to access the Platform.

    Restricted Behaviour and Prohibited Activities

    Engage in prohibited activities such as:

    1. Attempting to manipulate outcomes of Our games or services.
    2. Cheating, hacking, or using third-party software that might unfairly affect gameplay or disrupt operations.
    3. Engaging in any other form of fraudulent activity on the Platform.

    Multi-Accounting and Fraud Prevention

    We have implemented measures to prevent multi-accounting and detect potential fraud activities:

    1. Regular monitoring and detection processes for unusual account behavior.
    2. Investigation of suspected instances of multiple accounts being held by an individual.
    3. In cases where a breach is confirmed, further consequences may be taken as deemed necessary.

    Bonus and Promotion Rules

    Bonuses are subject to the following terms:

    1. Bonus amounts will have specific minimum or maximum conditions set for receiving them.
    2. Any bonus award will require compliance with specified requirements for redemption.
    3. These Terms also apply to all promotional offers, games of chance, free games, trial periods, demos, giveaways, tournaments, and other forms of entertainment on Our Platform.

    Wagering and Gameplay Conditions

    To ensure fair gameplay:

    1. Wagers placed through the Platform will follow clear betting procedures as outlined in the rules for specific games or services offered.
    2. Certain conditions may apply to bonuses awarded within these wagers.
    3. Compliance with our wagering terms is required for any redemption of Our bonus offers.

    Bonus Abuse Prevention

    We have implemented various mechanisms to detect potential instances of abuse and misappropriation:

    1. Monitoring tools that track usage patterns and transaction histories.
    2. Regular audits may be carried out on your account activity without notice.
    3. We reserve the right to impose further measures or suspend accounts if suspicions arise.

    Responsible Gambling Expectations

    It is Our responsibility as a provider of gambling services to promote fair play, prevent excessive betting habits, and ensure that our users participate responsibly:

    1. Responsible gaming guidance will be presented in-game and through marketing materials.
    2. You agree not to engage in activities such as multi-accounting or fraud designed specifically for financial gain.
    3. The platform may implement restrictions on betting patterns based upon these principles.

    Self-Exclusion and Account Restrictions

    We offer tools that support users' self-exclusion needs:

    1. A short-term exclusion option, enabling you to opt-out of our services temporarily (e.g., a week).
    2. Long term exclusion: If you choose permanent self-exclusion from the service for a minimum period as set by Us.
    3. Additional actions will be taken following an application including updating your personal restrictions on other online gambling sites.

    Game Fairness and RNG Systems

    To ensure fair gameplay:

    1. All games provided are tested and certified independently by qualified testing agencies such as eCOGRA or iTech Labs to validate their fairness and randomness.
    2. These entities audit Our systems regularly for evidence of the random number generator (RNG) performance and provide a regular report.

    Technical Interruptions or Voided Gameplay

    Occasionally, technical issues may arise which might require account suspension:

    1. In case an incident impacts gameplay integrity We reserve the right to void any games played with malfunctioning hardware or software.
    2. During events of unavailability you may not make requests for cashouts until normal operations resume.

    Suspension or Closure of Accounts

    We have the right to suspend or close your account at Our sole discretion:

    1. Should suspicions arise regarding misuse, irregular activity patterns, suspected fraud, and/or violations against these Terms.
    2. Should there be failure in maintaining an updated identification record, making further transactions without verification impossible.

    Intellectual Property and Platform Ownership

    The copyright and proprietary rights to all content featured on the Casino Middlesbrough website or through other media belong solely to Us:

    1. Use of any such intellectual property is prohibited unless specifically approved.
    2. Such usage includes but isn't limited to reproducing, adapting, transmitting, modifying (including making derivative works).

    Limitation of Liability

    Under no circumstances will We be liable for direct damages resulting from loss or inability to use the Platform, or in any way associated with gambling activities:

    1. Consequential Losses are also excluded.

    Modification of Terms

    We reserve Our right to modify these terms and conditions as required at all times:

    1. Any updates and amendments may happen without prior notification.
    2. It is your responsibility to be familiarised constantly with our platform policies due to alterations from time-to-time.

    Contact or Support Guidance

    To report issues, request assistance, make suggestions about improvement to Our Service, provide feedback concerning functionality of certain features in the Platform:

    1. You can access these services by visiting our website.
    2. Contacting us via email.

    We appreciate any advice as this will help shape future changes aimed at better supporting our users.

    Applicable Licensing or Regulatory Oversight

    These Terms are governed exclusively by and construed according to the laws of Your country of residence, excluding conflict rules for jurisdiction.For regulatory compliance reasons we must operate in accordance with guidelines set forth by specific bodies operating within respective territories.